Our Response to COVID-19

To Our Valued Clients and Business Partners,

In response to the coronavirus (COVID-19) situation, Journey Aviation has implemented aircraft screening and sterilization procedures in an effort to ensure we do our best in preventative measures for the overall health, wellness and safety of our clients and team members during their travels. Our dedicated team is committed to providing the same high quality service and inflight experience throughout this time with your safety in mind.

Regarding sterilization, Journey Aviation has reviewed surface sanitizer solutions that can be used on the interior surfaces of Journey Aviation aircraft. To provide guidance regarding disinfection of interiors, Journey Aviation has developed the disinfecting procedures, which will be incorporated into our routine aircraft cleaning. Due to changing circumstances Journey may modify or incorporate additional procedures as required. In addition any food preparation and/or handling during inflight service, will be handled with the appropriate food safety gloves.

Regarding screening, visitors that answer yes to any one of the screening questions will be denied access to the facilities and/or aircraft until cleared by inappropriate medical authority. While we understand this is an inconvenience, Journey Aviation initiated this process to ensure the health and safety of our customers, employees and guests. Aircraft with suspected exposure will be quarantined for 48 hours prior to disinfecting and we will comply with CDC recommendations on routine enhanced cleaning procedures.

Our team is following the guidance of: Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), the Transportation Security Association (TSA), and the Federal Aviation Administration (FAA). Should you like to see our COVID-19 Response and Sterilization Plan in more depth, please contact us directly at anytime.

In closing, Journey Aviation will continue to monitor the day-to-day changes in current events and related facts to COVID-19. With your safety and well-being in mind, we will update accordingly to provide seamless communication of our efforts. Thank you for your trust and loyalty.

Best Regards, 

Fabian Bello
Chief Executive Officer

 

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